How long does a handmade rug take to be delivered after an order?
Each handmade rug is crafted with precision and care, and the delivery timeline depends on the technique and customization involved.
We ensure each product is marked with an estimated delivery date.
As a brand committed to quality and timeliness, we strive to prepare and deliver your rug in the quickest possible time.
Do you ship handmade rugs all across India?
Yes, HummingHaus offers shipping to every corner of India.
All our prices are inclusive of free shipping, ensuring a seamless shopping experience for our customers.
Are the product prices inclusive of taxes and shipping?
Absolutely! All our product prices are inclusive of both shipping and applicable taxes.
There are no hidden charges when you shop with HummingHaus.
Can I customize a rug to my specific needs?
Yes, HummingHaus offers free customization options.
Whether you want to change the color, size, or pattern, our skilled artisans can customize any of our handmade rugs to suit your requirements.
Does HummingHaus have a physical store?
Currently, we do not have a physical store. However, you can conveniently order through our online store, and we deliver to all pin codes across India.
Where are your rugs made?
All our rugs are proudly handcrafted in Mirzapur, India (PIN: 231001).
From manufacturing to dispatch, every step is carefully managed to deliver exceptional quality.
Are HummingHaus rugs suitable for all city climates?
Yes, our rugs are crafted from 100% natural fibers, making them durable and perfect for use in any city or climate.
How can I get updates on my order?
Once you place an order, you will receive an order confirmation email. Regular updates will also be shared via email. For further inquiries, you can contact us at shop@humminghaus.com or support@humminghaus.com.
Will I get a tax invoice for my purchase?
Yes, we provide a tax invoice for every purchase.
You can add your GSTIN while placing the order, and the invoice will be generated and sent to you at the time of dispatch.
Do your rugs or carpets contain any harmful chemicals?
No, HummingHaus rugs are made using 100% natural fibers and completely handmade processes.
We guarantee that no harmful chemicals are used in the making of our products.
Are your rugs safe for vacuuming?
Yes, our rugs are safe to vacuum.
Use a low-suction setting for weekly maintenance to ensure longevity and keep your rug looking its best.
Can your rugs be washed in a washing machine?
No, our handmade rugs crafted from natural fibers should not be washed in a washing machine.
For cleaning, we recommend professional washing or spot cleaning with cold water for spills.
Do you offer easy returns?
Yes, we have an easy returns policy in place.
Please visit our Easy Returns section on the website for complete details.
Do your rugs require a rug pad?
No, our rugs are designed with sufficient thickness and firmness, eliminating the need for a rug pad.
Can you help me select the right rug for my space?
Absolutely! You can email us at shop@humminghaus.com, support@humminghaus.com, or WhatsApp us at +91-7829735141 to book an appointment with our designer, who will assist you in choosing the perfect rug for your space.
Can you create a custom rug from my design or pattern?
Yes, we can! Share your design or pattern with us, and our team will review it. We’ll guide you through the customization process to bring your vision to life.
How can I choose a custom color for my rug?
You can provide us with a Pantone color code or send a physical swatch as a reference. Our artisans will ensure your rug is made to match your exact specifications.
Are HummingHaus rugs pet-friendly?
Yes, all our rugs are pet-friendly! Crafted with natural, durable fibers, our rugs are designed to withstand daily use, making them safe and comfortable for your furry friends.
Are HummingHaus rugs kid-friendly?
Yes, our rugs are perfect for kids' spaces! We recommend Jute/Hemp Rugs or Viscose and Bamboo Silk Rugs as they are durable and tend not to shed fibers. While natural wool rugs are also safe, they may occasionally shed. Jute and Hemp rugs are 100% natural, easy to maintain, and an excellent choice for creating a child-friendly, safe environment.